Preparing shopping places for riots and civil unrest

02/11/2026

The ECSP Riot Preparation Guide and E-Learning Course provide shopping centre management teams with practical guidance to prepare for, respond to and recover from riots and looting.

Developed by SAFE Asset Group and the ECSP Risk & Resilience Working Group, the resources are designed to help shopping places protect people, strengthen preparedness and improve their response when civil unrest escalates.

What do the Guide and E-Learning cover?

The resources provide practical guidance in key areas of riot preparedness and response, including:

• ⚠️ Risk assessment and early warning signs
• 👥 Roles, responsibilities and decision-making
• 🚪 Closure, lockdown and evacuation procedures
• 📢 Communication with tenants, staff and emergency services
• 🛡️ Security and protection of people and property
• 🔄 Recovery, reopening and lessons learned

Access the Riot Preparation Guide and E-Learning Course

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